SaaS Implementation Project Leader

TOOLIO Retail; New York (NY); Hybrid; USD 80,000 - 100,000; Full time

Benefits offered by this job

Competitive base salary

Performance-based bonus

Medical, dental, and vision benefits

Work From Home stipend

Continuous Learning stipend

Job summary

A modern retail planning company is hiring a Project Manager to manage the onboarding process for its new customers. This role involves leading complex projects from contract signature through successful go-live, ensuring thorough training and readiness. Ideal candidates will have over 4 years in project management within a SaaS environment, strong organizational skills, and experience with data-heavy implementations. The role promises a competitive salary, benefits, and opportunities to shape customer experiences.

Qualifications

• 4+ years of experience in project management or customer implementation.
• Proven ownership of complex implementations from kickoff through go-live.
• Experience with data-heavy software implementations preferred.

Responsibilities

• Own the customer journey from contract signature through go-live.
• Lead complex onboarding projects, aligning stakeholders.
• Build and maintain detailed project plans and timelines.

Skills

Project management fundamentals

Strong organizational skills

Clear communication

Solutions-oriented problem solving

Experience with project management tools

Tools

Smartsheet

Salesforce

Job description

A modern retail planning company is hiring a Project Manager to manage the onboarding process for its new customers. This role involves leading complex projects from contract signature through successful go-live, ensuring thorough training and readiness. Ideal candidates will have over 4 years in project management within a SaaS environment, strong organizational skills, and experience with data-heavy implementations. The role promises a competitive salary, benefits, and opportunities to shape customer experiences.