Provider Implementation Delivery Manager

Change.org, PBC; Minneapolis (MN); Hybrid; USD 100,000 - 120,000; Full time

Benefits offered by this job

Competitive health plans

Paid time-off

401K retirement program

Job summary

A leading technology platform is seeking a Manager, Provider Implementation to lead project managers and ensure successful onboarding of agencies. The role requires 8-10 years of SaaS implementation experience and strong operational skills. You will monitor project portfolios, drive performance management, and support process improvements. This position promotes a hybrid work model and offers a competitive salary range of $100,000 - $120,000. Benefits include health plans, paid time off, and a 401K retirement program.

Qualifications

• 8–10 years of experience in SaaS implementations, onboarding, or customer delivery.
• 3–5 years managing project managers or delivery teams.
• Experience managing multi-project portfolios.

Responsibilities

• Lead Project Managers in onboarding various agencies.
• Monitor portfolio health and intervene as needed.
• Drive structured risk management practices.

Skills

SaaS implementations

Project management

Risk management

Operational decision-making

Education

Bachelor’s degree or equivalent experience

Job description

A leading technology platform is seeking a Manager, Provider Implementation to lead project managers and ensure successful onboarding of agencies. The role requires 8-10 years of SaaS implementation experience and strong operational skills. You will monitor project portfolios, drive performance management, and support process improvements. This position promotes a hybrid work model and offers a competitive salary range of $100,000 - $120,000. Benefits include health plans, paid time off, and a 401K retirement program.