SaaS Project Manager, Client Partnerships

Hirebridge; Dallas (TX); On-site; USD 80,000 - 100,000; Full time

Job summary

A leading client services provider in Dallas is seeking a Project Manager to coordinate client projects and enhance the client experience. The ideal candidate should have 3-5 years of experience in project management within SaaS or GovTech environments. This position offers an opportunity to lead impactful initiatives that improve operations and client satisfaction. Strong communication skills and the ability to navigate ambiguity are crucial for success.

Qualifications

• 3-5 years of project coordination or program management experience.
• Experience ideally in SaaS, GovTech, or client services.
• Ability to manage ambiguity and work with technical and non-technical teams.

Responsibilities

• Coordinate client implementations and manage project plans.
• Assist account managers with service performance monitoring.
• Translate technical release notes into client-facing summaries.

Skills

Project coordination

Strong communication

Organizational skills

Emotional intelligence

Education

Bachelor’s degree in business, Communications, or related field

PMP, CAPM, or other formal project management certification

Tools

Jira

Confluence

MS365

Job description

A leading client services provider in Dallas is seeking a Project Manager to coordinate client projects and enhance the client experience. The ideal candidate should have 3-5 years of experience in project management within SaaS or GovTech environments. This position offers an opportunity to lead impactful initiatives that improve operations and client satisfaction. Strong communication skills and the ability to navigate ambiguity are crucial for success.