SaaS Platform Reliability & Security Engineer (Hybrid/Remote)

Upside Search

Indianapolis (IN)

Hybrid

USD 90,000 - 120,000

Full time

2 days ago
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Benefits offered by this job

Health insurance
Dental insurance
Vision insurance
401k match
Paid time off

Job summary

Upside Search is seeking a SaaS Operations Engineer in a hybrid/remote role to optimize cloud infrastructure, security, and deployment pipelines for a healthcare tech platform. You will monitor Azure-based systems, strengthen CI/CD, and support audit readiness while collaborating with product teams to improve reliability and performance.

The role emphasizes scalable cloud operations, proactive incident prevention, and delivering secure, observable software.

Qualifications

  • 5+ years of experience in Cloud Operations, DevOps, or SaaS infrastructure.
  • Familiarity with Microsoft Azure or similar cloud platforms.
  • Experience with CI/CD tools such as Azure DevOps, GitHub Actions, or Jenkins.
  • Working knowledge of monitoring/alerting tools (Datadog, New Relic, Azure Monitor).
  • Understanding of security frameworks and compliance standards (SOC 2, HIPAA, etc.).
  • Scripting experience in Python, Bash, or PowerShell.
  • Excellent problem-solving and communication skills.
  • Healthcare or healthtech industry experience is a plus.

Responsibilities

  • Manage and monitor a cloud-based (Azure) environment for uptime and reliability across microservices.
  • Set up automated reporting, logging, and alerting to detect issues early.
  • Maintain and enhance CI/CD pipelines for secure, efficient releases.
  • Partner with leadership and audit teams to maintain SOC 2, HIPAA compliance.
  • Implement access management, patching, and vulnerability prevention practices.
  • Identify opportunities to automate and streamline infrastructure and deployment workflows.
  • Collaborate with developers to improve performance, monitoring, and system health visibility.

Skills

Cloud Operations
DevOps
SaaS Infrastructure
Microsoft Azure
CI/CD tools
Monitoring & alerting
Security frameworks
Python/Bash/PowerShell
Healthcare experience
Communication

Tools

Azure DevOps
GitHub Actions
Jenkins
Datadog
New Relic
Azure Monitor

Job description

Upside Search is seeking a SaaS Operations Engineer in a hybrid/remote role to optimize cloud infrastructure, security, and deployment pipelines for a healthcare tech platform. You will monitor Azure-based systems, strengthen CI/CD, and support audit readiness while collaborating with product teams to improve reliability and performance.

The role emphasizes scalable cloud operations, proactive incident prevention, and delivering secure, observable software.

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