SaaS Implementation Project Manager — Billing & Revenue

Rippling; Austin (TX); Hybrid; USD 90,000 - 140,000; Full time

Benefits offered by this job

Health benefits

401(k)

HRA

Hybrid work model

Job summary

Gotransverse provides a SaaS billing and revenue management platform for complex subscription and hybrid pricing. We’re seeking an Implementation Project Manager to own delivery from discovery through go-live, coordinating Solution Architects, Engineering, Product Management and partners.

You’ll manage multiple projects, ensuring scope, schedule and budget while advocating for customers. You will work with customer teams to translate business models into clear requirements, drive end-to-end

Qualifications

• 3+ years managing customer-facing software implementations.
• Experience leading multiple concurrent projects with budgets and SOWs.
• Strong written and verbal communication; ability to lead cross-functional teams.

Responsibilities

• Learn each customer’s business model and translate it into requirements.
• Own delivery across discovery, solution design, configuration, integration, data migration, testing, go-live and handoff to Customer Success.
• Partner with the customer’s project manager to align plans and timelines across teams.
• Manage project plans, milestones, resources, and deliverables across concurrent projects.
• Manage project financials including hours, resource utilization, forecast to complete and burn-down reporting.
• Control scope through SOWs and change requests; escalate commercial decisions when needed.
• Identify risks and dependencies early and provide options and recommendations.
• Lead joint status meetings and report to customer and internal stakeholders.
• Ensure milestones, deliverables and sign-offs are completed and documented.
• Advocate for customers with Product and Engineering on enhancements.

Skills

PM experience

Cross-functional leadership

Communication

PM methodologies

Multi-project mgmt

Stakeholder management

Job description

Gotransverse provides a SaaS billing and revenue management platform for complex subscription and hybrid pricing. We’re seeking an Implementation Project Manager to own delivery from discovery through go-live, coordinating Solution Architects, Engineering, Product Management and partners.

You’ll manage multiple projects, ensuring scope, schedule and budget while advocating for customers. You will work with customer teams to translate business models into clear requirements, drive end-to-end