SaaS Application Support Engineer (Travel‑Ready)

Made4net; Teaneck Township (NJ); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Health insurance (medical, dental, vision)

401(k) retirement plan

Tuition reimbursement program

Employee assistance program

Job summary

Made4net, located in Teaneck, NJ, is seeking an Application Support Engineer to provide hands-on support for its clients. The role demands strong technical skills and requires direct interaction with customers to resolve application and integration issues effectively.

Applicants should have a degree in a related field and 1–3 years of experience in application support. The compensation starts at $70,000 annually with additional benefits such as health insurance and a 401(k) plan.

Qualifications

• 1–3 years of experience in application support or technical support.
• Familiarity with Windows environments and SQL Server databases.
• Strong teamwork and collaboration skills.

Responsibilities

• Troubleshooting and resolving application issues related to Made4net solutions.
• Responding to client inquiries via phone and ticketing systems.
• Analyzing system issues and maintaining communication with clients.

Skills

Customer Focus

Tech Savvy

Effective Communication

Education

Associate's degree or higher in Computer Science, Information Technology, Engineering, or related field

Tools

SQL Server

AWS

Remote Desktop

Job description

Made4net, located in Teaneck, NJ, is seeking an Application Support Engineer to provide hands-on support for its clients. The role demands strong technical skills and requires direct interaction with customers to resolve application and integration issues effectively.

Applicants should have a degree in a related field and 1–3 years of experience in application support. The compensation starts at $70,000 annually with additional benefits such as health insurance and a 401(k) plan.