SaaS Agency Growth Account Manager

Profound; New York (NY); Hybrid; USD 90,000 - 140,000; Full time

Benefits offered by this job

Equity

Benefits package

Job summary

Profound is seeking an Account Manager, Agency to drive growth across agency partners and end clients. You will own a portfolio of 40–60 accounts, lead renewals and expansions, and partner with Agency Engagement Managers to deliver measurable ROI.

Based in NYC, London, or Singapore, this on-site role requires deep SaaS experience, strong negotiation, and a data-driven approach to pipeline management. Compensation includes base salary, equity, and comprehensive benefits.

Qualifications

• 5+ years of SaaS experience in account management, renewals, or expansion sales.
• Experience working with agencies and agency partnerships is preferred.
• Strong consultative selling, discovery, demos and business reviews.

Responsibilities

• Own a portfolio of 40 to 60 accounts and be responsible for renewal and expansion revenue.
• Co-manage the customer lifecycle from onboarding through expansions and renewals.
• Develop deep understanding of customer goals and positioning Profound as a must-have partner.
• Build relationships with enterprise brands via agencies and client stakeholders.
• Lead commercial conversations including executive reviews and negotiations.
• Forecast with CRM data and maintain pipeline visibility.
• Collaborate cross-functionally to deliver a seamless agency partnership experience.

Skills

SaaS account management

Account management

Renewals

Upsells

Agency partnerships

Tools

CRM tools

Pipeline management

Job description

Profound is seeking an Account Manager, Agency to drive growth across agency partners and end clients. You will own a portfolio of 40–60 accounts, lead renewals and expansions, and partner with Agency Engagement Managers to deliver measurable ROI.

Based in NYC, London, or Singapore, this on-site role requires deep SaaS experience, strong negotiation, and a data-driven approach to pipeline management. Compensation includes base salary, equity, and comprehensive benefits.