Agency Growth & Renewal Executive (SaaS)

Profound; New York (NY); On-site; USD 90,000 - 140,000; Full time

Job summary

Profound is seeking an Account Manager, Agency to drive growth across a portfolio of agencies and their end clients. You will renew and expand revenue, coordinate with Agency Engagement Managers, and map client goals to Profound’s platform for measurable ROI.

You’ll collaborate with Agency partners to deepen adoption, manage multi-product renewals, and maintain a data-driven pipeline. This on-site role offers competitive compensation and equity alongside benefits.

Qualifications

• 5+ years of SaaS experience in account management, renewals, or expansion sales, with a focus on agencies and agency partnerships.

Responsibilities

• Own a portfolio of 40 to 60 accounts and be responsible for renewal and expansion revenue.
• Co-manage the customer lifecycle with the Agency Engagement Management team from onboarding through expansions and renewals.
• Develop deep understanding of each customer’s goals, workflows, and organization to position Profound as a must-have partner.
• Partner with agencies to build relationships with enterprise brands and their client stakeholders.
• Build organizational maps of agencies to expand relationships and impact.
• Build and manage a pipeline of renewals, cross-sells, and upsells against revenue targets.
• Lead commercial conversations including executive business reviews and negotiations for multi-product renewals and upsells.
• Forecast with precision using CRM data and pipeline management best practices.

Skills

SaaS account management

Renewals & upsells

Stakeholder management

Negotiation

Job description

Profound is seeking an Account Manager, Agency to drive growth across a portfolio of agencies and their end clients. You will renew and expand revenue, coordinate with Agency Engagement Managers, and map client goals to Profound’s platform for measurable ROI.

You’ll collaborate with Agency partners to deepen adoption, manage multi-product renewals, and maintain a data-driven pipeline. This on-site role offers competitive compensation and equity alongside benefits.