SaaS Account Manager | Renewals, Growth & Equity

Hightouch; San Francisco (CA); Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Equity compensation

Meaningful ISO options

10-year post-termination exercise window

Job summary

Hightouch, located in San Francisco, is seeking an Account Manager to oversee client relationships and ensure satisfaction. You will be the primary point of contact for clients, driving renewals and growth while collaborating with internal teams.

Ideal candidates will have 2+ years in Account Management and a successful track record in customer retention. The salary range for this position is $120,000–$160,000 annually, with equity compensation offered.

Qualifications

• 2+ years in Account Management, preferably in SaaS.
• Track record of meeting quotas and driving customer outcomes.
• Experience with retention and adoption of SaaS accounts.

Responsibilities

• Build relationships with customer champions and stakeholders.
• Drive contract renewals and upselling.
• Maintain accurate client records and track account health.
• Lead renewal meetings and manage client concerns.

Skills

Account Management

Renewal Management

Sales Skills

Customer Success

Strong Communication

Organizational Skills

Problem-Solving

Financial Acumen

Job description

Hightouch, located in San Francisco, is seeking an Account Manager to oversee client relationships and ensure satisfaction. You will be the primary point of contact for clients, driving renewals and growth while collaborating with internal teams.

Ideal candidates will have 2+ years in Account Management and a successful track record in customer retention. The salary range for this position is $120,000–$160,000 annually, with equity compensation offered.