SaaS Account Manager — Growth & Renewals

Oktopost; Chicago (IL); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Private healthcare

Company socials

401k with employer match

Flexible vacation days

Quarterly Recharge Days

Expense account $100/month

Job summary

Oktopost is seeking a driven Account Manager to own post-sale relationships across a diverse client portfolio, onboard customers, and drive value from our platform.

You’ll expand accounts, manage renewals, and collaborate with Solutions Managers to deliver maximum results while ensuring accurate forecasting. If you have 2–6 years in B2B SaaS, strong presentation and communication skills, and a track record of meeting quotas, come join our team.

Qualifications

• 2-6 years of B2B experience in Account Management or similar client-facing/selling roles.
• Proven sales experience with a track record of meeting or exceeding quotas.
• Exceptional presentation, verbal, and written communication skills.
• Strong organizational skills and the ability to thrive under pressure.
• Familiarity with Salesforce is a plus.
• Experience working in a SaaS environment is beneficial.
• Knowledge of the digital marketing and social media world is advantageous.

Responsibilities

• Responsible for all post-sale activities as part of the customers’ journey, including initial onboarding, social strategy, and QBRs.
• Cultivate strong, long-term relationships with clients to enhance retention and loyalty.
• Lead the expansion and renewal processes for a diverse portfolio of customers.
• Collaborate with Solutions Managers to address clients' technical requests and ensure they receive maximum value from our platform.
• Analyze client needs and identify opportunities for upselling and cross-selling additional features and services.
• Develop and maintain accurate forecasting and reporting.
• Follow and continually execute the Oktopost process for account managers.

Skills

B2B Experience

Quota attainment

Presentation skills

Communication skills

Organization under pressure

Sales experience

Tools

Salesforce

Job description

Oktopost is seeking a driven Account Manager to own post-sale relationships across a diverse client portfolio, onboard customers, and drive value from our platform.

You’ll expand accounts, manage renewals, and collaborate with Solutions Managers to deliver maximum results while ensuring accurate forecasting. If you have 2–6 years in B2B SaaS, strong presentation and communication skills, and a track record of meeting quotas, come join our team.