SA Assist - Military

Augusta Technical College; Augusta (GA); On-site; USD 18,000 - 25,000; Full time

Job summary

Augusta Technical College seeks a Student Affairs Assistant - Military/Veteran Services to perform tech-related and administrative duties delivering VA education benefits.

You will assist with Military Service Center resources, process VA benefit applications, and maintain veteran files while staying current on VA rules and benefits. This position supports campus-wide enrollment activities and student service excellence.

Qualifications

• High school diploma or equivalency with 3 years of IT/VA benefits navigation experience.
• Experience with computer support and information technology.
• Experience navigating VA benefits processing.
• Strong customer service and organizational skills.

Responsibilities

• Assist students with resources within the Military Service Center.
• Serve as intake/processing representative for VA education benefits applications across campuses.
• Assist with enrollment certification requests for veterans and eligible persons.
• Navigate VA rules and benefits, keeping files organized and up to date.
• Guide work-study students in customer service and operations of the Military Service Center.

Skills

Technology skills

Customer service

Organizational skills

Verbal communication

Written communication

Education

High school diploma or equivalent

Job description

Explore a World of Opportunity with the State of Georgia! We are the force that drives Georgia! Georgia State Government is a large enterprise, composed of various agencies and entities with a common goal to improve the lives of Georgia's more than 10 million citizens! Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career!

Job Title: SA Assist

Military Agency: Augusta Technical College

Job Requisition ID: JR0000004477

Shift: Not Applicable (United States of America)

Compensation Details: $15.50 PER HOUR

JOB SUMMARY

The Student Affairs Assistant - Military/Veteran Services is responsible for performing technology-related and administrative duties associated with the delivery of VA education benefits.

MAJOR DUTIES

• Assist students with resources within the Military Service Center.
• Serves as intake/processing representative for individuals submitting applications for all campuses.
• Serves as intake/processing representative for individuals submitting military enrollment certification requests for all campuses.
• Assists students and/or parents in navigating the process to utilize various types of VA education benefits.
• Assist with the preparation and maintenance of active and inactive military/veteran files.
• Keep VA informed of the enrollment status of veterans and other eligible persons.
• Apprise the Military Services Coordinator of any internal problems that may affect service to VA students.
• Keep up to date on current VA rules and benefits.
• Assists with the guidance of work-study students related to customer service, cleanliness, and restocking of supplies for the Military Service Center.
• All other duties as assigned by the Military Services Coordinator.

COMPETENCIES

• Must demonstrate strong technology and computer applications skills, customer service, organizational skills, and verbal and written communication skills.
• Flexibility of travel if necessary.

MINIMUM QUALIFICATIONS

• A high school diploma or high school equivalency and 3 years of experience with computer support, information technology, and navigating VA benefits processing.

PREFERRED QUALIFICATIONS

• A credential in Business Administration or Information Technology, or a closely related field from an accredited postsecondary college or university, is strongly preferred.
• At least 1 year of full-time related work experience required.
• Minimum Qualifications: High school diploma or equivalent.

Equal Employment Opportunity Employer

The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services. Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.

Georgia State Government is a large enterprise, composed of various entities with a common goal to improve the lives of Georgia's 10 million citizens. With nearly 62,000 employees, we are one of the single largest employer in the state. Public service opportunities stretch across the state as employees live and work in all 159 counties. From traditional fields such as accounting, nursing, and engineering to unique fields like forestry and natural resources management, Georgia state government provides a world of opportunity.