Ryan White Care & Resource Navigator

Priority Health Care Corp; Marrero (LA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

Paid holidays

Retirement savings

Life and disability insurance

Professional development

Career advancement opportunities

Job summary

Priority Health Care is seeking a Non-Medical Case Manager to support clients in the Ryan White Program, connecting them with essential services and advocating for access to care. You will screen eligibility, assess barriers, coordinate referrals, and document interactions in the EHR under HIPAA and Ryan White standards.

Ideal candidates have a background in HIV-related services, strong communication skills, and the ability to work independently.

Qualifications

• Bachelor’s degree in any field.
• HS diploma or GED with 3 years HIV-related experience.

Responsibilities

• Screen clients for initial and annual Ryan White program eligibility; maintain documentation and recertification records
• Assess social, economic, housing, food security, and transportation needs
• Develop individualized support plans; identify and address barriers to health and care engagement
• Provide referrals to housing, food, transportation, utility assistance, and community support services
• Follow up on referrals to ensure access to services and achievement of plan outcomes
• Provide crisis intervention and advocacy with community agencies and government programs
• Educate on HIV transmission prevention and disease management basics
• Support problem-solving around social determinants of health and medication adherence
• Document all assessments, plans, and interactions in the EHR per HIPAA and Ryan White standards
• Build relationships with community organizations and service providers; connect clients to resources
• Ability to work independently with minimum supervision

Skills

Community resources

Interpersonal communication

EHR proficiency

Case management

Bilingual (Spanish/Vietnamese)

Education

Bachelor’s degree in any field

HS diploma or GED + 3 years HIV experience

Tools

Microsoft Office

EHR systems

Case management software

Job description

Priority Health Care is seeking a Non-Medical Case Manager to support clients in the Ryan White Program, connecting them with essential services and advocating for access to care. You will screen eligibility, assess barriers, coordinate referrals, and document interactions in the EHR under HIPAA and Ryan White standards.

Ideal candidates have a background in HIV-related services, strong communication skills, and the ability to work independently.