RV Warranty Claims Specialist

GOEBEL FIXTURE COMPANY; Heflin (VA); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Off every Sunday

Job summary

Great American RV SuperStores seeks a Warranty Clerk to manage the warranty process between service, manufacturers, and customers. You will translate technician notes into valid warranty claims to ensure reimbursement for covered work, while maintaining accurate documentation and timely submissions.

You will review orders, coordinate parts returns, and communicate claim status to service advisors, driving efficiency and customer satisfaction in a busy RV dealership environment.

Qualifications

• High school diploma or equivalent; warranty admin training a plus.
• Prior warranty experience in a dealership preferred.
• Excellent verbal and written communication; detail-oriented and organized.
• Strong computer proficiency and multitasking abilities.

Responsibilities

• Prepare, flag, and submit warranty claims to manufacturers and third-party providers.
• Review repair orders to ensure documentation meets warranty standards.
• Coordinate with Parts Department to tag and return failed parts for reimbursement.
• Provide updates to Service Advisors on claim status and timelines.

Skills

Attention to detail

Communication skills

Organizational skills

Multitasking

Computer proficiency

Education

High school diploma or equivalent

Job description

Great American RV SuperStores seeks a Warranty Clerk to manage the warranty process between service, manufacturers, and customers. You will translate technician notes into valid warranty claims to ensure reimbursement for covered work, while maintaining accurate documentation and timely submissions.

You will review orders, coordinate parts returns, and communicate claim status to service advisors, driving efficiency and customer satisfaction in a busy RV dealership environment.