RV Systems Support Specialist

Keystone RV; Goshen (IN); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive pay

Benefits package (health, dental, etc.)

Opportunities for growth

Training on RV systems and customer support tools

Job summary

A leading RV manufacturer in Goshen, Indiana is seeking a Customer Care Specialist. The role involves assisting customers and dealers with product support, troubleshooting RV systems, and delivering top-tier service. Ideal candidates should have strong customer service skills and some technical understanding of RV systems. The position offers competitive pay, benefits, and opportunities in a supportive team environment.

Qualifications

• 2+ years of customer service experience (phone/email).
• Technical knowledge of RV systems or a strong willingness to learn.
• Excellent communication and problem-solving skills.

Responsibilities

• Respond to customer and dealer inquiries via phone and email.
• Provide technical assistance related to RV systems.
• Troubleshoot product and system issues.

Skills

Customer service skills

Technical aptitude

Communication skills

Problem-solving skills

Detail-oriented

Tools

CRM systems

Job description

A leading RV manufacturer in Goshen, Indiana is seeking a Customer Care Specialist. The role involves assisting customers and dealers with product support, troubleshooting RV systems, and delivering top-tier service. Ideal candidates should have strong customer service skills and some technical understanding of RV systems. The position offers competitive pay, benefits, and opportunities in a supportive team environment.