RV Service & Upsell Advisor

Camping World; Swedesboro (NJ); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Paid Time Off

401(k)

Employee Assistance Program

Good Sam Roadside Assistance

Discounts

Tuition Reimbursement

Comprehensive benefits

On-the-job training

Job summary

Camping World in Swedesboro, NJ is seeking a Service Advisor to join our growing team. You will initiate and process repair requests and provide administrative support to the Service Department while keeping customers informed on work progress.

This role involves determining product needs with customers, suggesting add-on sales, providing price estimates, and maintaining timely updates. A friendly, organized professional with basic computer skills will succeed in this fast-paced environment.

Qualifications

• Minimum of one year of service experience preferred.
• Previous RV product or camping lifestyle experience.
• Ability to work daily on a computer and perform internet searches as needed.
• Excellent organization and follow up skills are required.
• Ability to follow department procedures and policies.
• Valid driver's license preferred.

Responsibilities

• Initiate and process requests for repair services
• Provide administrative support to the Service Department
• Keep customers apprised of work progress
• Suggest add-on sales to increase average transactions

Skills

Service experience

RV product knowledge

Customer service

Organization skills

Follow procedures

Driver's license

Tools

Computer use

Job description

Camping World in Swedesboro, NJ is seeking a Service Advisor to join our growing team. You will initiate and process repair requests and provide administrative support to the Service Department while keeping customers informed on work progress.

This role involves determining product needs with customers, suggesting add-on sales, providing price estimates, and maintaining timely updates. A friendly, organized professional with basic computer skills will succeed in this fast-paced environment.