RV Service & Parts Specialist

Campers Inn RV; Milford (MA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Career development

Health plan

Competitive pay

Job summary

Campers Inn RV in Milford, MA is seeking a Service and Parts Advisor to work with customers to schedule service, communicate needed repairs, and ensure correct parts and accessories are in stock.

You will support the service team, assist sales with accessories, and help maintain high customer satisfaction. Strong communication, multitasking, and computer skills are essential.

We offer comprehensive benefits, career development, and a collaborative culture within a growing national RV dealership.

Qualifications

• Excellent oral and written communications skills.
• Excellent interpersonal skills.
• Flexible hours, including evenings and weekends.
• Ability to multitask in a fast-paced environment.
• Reliable and strong work ethic.
• Commitment to superior customer service.
• Ability to work independently as well as on a team.
• Self-motivated and able to work with minimal supervision.
• Proficient with MS Office.
• Knowledge of Motility Systems2K and related software.
• Ability to safely handle solvents and chemicals.
• Ability to move RVs of various sizes.
• Ability to stand for long periods and lift up to 50 pounds.

Responsibilities

• Identify RV problems and communicate symptoms to customers.
• Assist Sales Staff in providing accessories.
• Verify warranty and service contract coverage by examining records; explain provisions.
• Develop estimates by costing materials, supplies, and labor; calculate customer payments.
• Prepare repair orders and dispatch parts to technicians.
• Handle customer complaints and maintain high satisfaction standards.
• Periodically check progress of the vehicle during servicing and update customers.
• Take daily cycle counts and track all parts inventory.
• Receive all incoming parts.

Skills

Customer service

Communication

Multitasking

Teamwork

Flexibility

Computer literacy

MS Office

Motility Systems2K

Safety handling chemicals

Education

High school diploma or equivalent

Tools

Motility Systems2K

MS Office

Job description

Campers Inn RV in Milford, MA is seeking a Service and Parts Advisor to work with customers to schedule service, communicate needed repairs, and ensure correct parts and accessories are in stock.

You will support the service team, assist sales with accessories, and help maintain high customer satisfaction. Strong communication, multitasking, and computer skills are essential.

We offer comprehensive benefits, career development, and a collaborative culture within a growing national RV dealership.