RV Service Operations Director — Growth, Profit & People

Ultipro; Eldridge (IA); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Benefits package

401K with 5% match

Life insurance

Gym reimbursement

Advancement opportunities

Annual incentive trip

RV borrowing program

Strong team culture

Job summary

Bish’s RV Davenport is seeking a Fixed Operations Director to lead and grow the service department with a focus on innovation and high performance. You will coach, mentor, and build a team of technicians, service advisors, porters, and detailers to meet short- and long-term goals.

The role requires strategic planning, cross-functional collaboration, and a proven ability to drive profitability while maintaining top customer satisfaction.

Qualifications

• Experience leading a high-volume RV/auto service center.
• Strong ownership and strategic vision.
• Ability to manage KPIs and budgets.

Responsibilities

• Lead a cross functional team that aligns with revolutionizing the RV Service Process.
• Develop and manage a strategic plan for controlling staffing levels based on seasonality.
• Monitor and analyze KPIs to measure success and adjust strategies as needed.
• Develop and implement strategies for maximizing capacity and productivity.
• Foster an environment where learning, growth, and innovation is at the forefront.

Skills

Service management

Leadership

Strategic planning

Project management

Brand management

Cross-functional collaboration

Bachelor's degree

Education

Bachelor's degree

Job description

Bish’s RV Davenport is seeking a Fixed Operations Director to lead and grow the service department with a focus on innovation and high performance. You will coach, mentor, and build a team of technicians, service advisors, porters, and detailers to meet short- and long-term goals.

The role requires strategic planning, cross-functional collaboration, and a proven ability to drive profitability while maintaining top customer satisfaction.