RV Service Manager: Lead Service Excellence & Growth

Fun Town RV, LP; Corsicana (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage.

401(k) with company match.

Paid time off and holidays.

Store discounts for employees.

Job summary

Fun Town RV in Corsicana, TX, is seeking a Service Manager to oversee the service, parts and warranty departments, lead technicians and staff, and ensure safety and regulatory compliance. The role emphasizes strong leadership, customer-focused service, and efficient operations in a busy RV service environment.

The ideal candidate will command technical RV knowledge, manage budgets, and drive continuous improvement while collaborating with the sales team to ensure quality workmanship and timely

Qualifications

• Proven experience in service management, preferably in the RV, automotive, or related industry.
• Strong leadership, organizational, and problem-solving skills.
• Technical knowledge of RV systems, including electrical, plumbing, HVAC, and chassis components.
• Proficiency in using service management software and tools.
• Ability to manage budgets, analyze performance metrics, and implement improvement plans.
• Familiarity with safety and environmental regulations applicable to the RV industry.

Responsibilities

• Recruit, train, and mentor service department staff, including technicians, service advisors, and administrative personnel.
• Foster a positive, collaborative work environment that promotes teamwork and high performance.
• Conduct regular performance reviews and implement professional development plans.
• Ensure the service department provides exceptional customer experiences, addressing inquiries, concerns, and complaints promptly and professionally.
• Oversee scheduling and workflow to meet customer needs and minimize wait times.
• Develop and implement service department policies, procedures, and best practices.

Skills

Leadership

Customer service

Project management

Budget management

Education

High school diploma or equivalent

Business management or automotive technology degree preferred

Tools

Service management software

Job description

Fun Town RV in Corsicana, TX, is seeking a Service Manager to oversee the service, parts and warranty departments, lead technicians and staff, and ensure safety and regulatory compliance. The role emphasizes strong leadership, customer-focused service, and efficient operations in a busy RV service environment.

The ideal candidate will command technical RV knowledge, manage budgets, and drive continuous improvement while collaborating with the sales team to ensure quality workmanship and timely