RV Service Dispatch Coordinator

Bish's Group; Meridian (ID); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, vision, dental benefits

401K matching

Gym membership reimbursement

Employee culture and growth

Job summary

Bish’s RV Meridian is hiring a Dispatcher Coordinator to drive efficient scheduling and assignment of repair orders to technicians. You will coordinate workflows, monitor progress, and maintain clear communication between technicians, service advisors, sales, and customers to ensure exceptional service and operational efficiency.

Lead efforts to optimize technician productivity, minimize downtime, and track key performance metrics while collaborating with the service manager to identify

Qualifications

• Demonstrated experience scheduling and coordinating workflows in a fast-paced environment.
• Strong problem-solving and decision-making abilities in dynamic settings.
• Excellent communication and interpersonal skills with diverse teams.

Responsibilities

• Coordinate technician workflow and assign repair orders based on skill, availability, and priority.
• Monitor progress and adjust assignments to meet schedules and timelines.
• Communicate with technicians, service advisors, sales, and customers to manage expectations.
• Track performance metrics and identify bottlenecks to improve shop efficiency.
• Collaborate with service manager to resolve bottlenecks and optimize dispatch processes.
• Use dispatch tools and data to ensure accurate records and timely service delivery.

Skills

Scheduling

Workflow coordination

Communication

Data analysis

Problem solving

Tools

Scheduling software

Dispatch tools

Job description

Bish’s RV Meridian is hiring a Dispatcher Coordinator to drive efficient scheduling and assignment of repair orders to technicians. You will coordinate workflows, monitor progress, and maintain clear communication between technicians, service advisors, sales, and customers to ensure exceptional service and operational efficiency.

Lead efforts to optimize technician productivity, minimize downtime, and track key performance metrics while collaborating with the service manager to identify