RV Service Advisor | Drive Solutions & Service Sales

Blue Compass RV; Albuquerque (NM); On-site; USD 30,000 - 100,000; Full time

Benefits offered by this job

Medical/dental/vision

PTO/holidays

401K

Pet insurance

5-day work week

EAP

Legal coverage

Identity protection

Referral program

Training & development

Career path

Job summary

Blue Compass RV Albuquerque is seeking a Service Advisor to join our team in Albuquerque, NM. The role focuses on delivering exceptional customer experience while coordinating with technicians to provide accurate service recommendations and timely execution.

This is a salary plus commission-based position with strong earning potential (estimated range $30,000–$100,000). The company emphasizes training, career growth, and an inclusive, supportive work environment.

Qualifications

• Minimum 1 year of service advisor, automotive, or related experience preferred.

Responsibilities

• Serve as the primary point of contact for customers from service check-in through completion.
• Build relationships with customers and identify service needs with a sales-driven approach.
• Provide accurate estimates for repairs and installations prior to scheduling.
• Communicate clearly with technicians to ensure accurate diagnostics and timely completion.
• Keep customers informed of repair progress and manage expectations.
• Address customer concerns and escalated situations with professionalism, empathy, and a solution-oriented approach.
• Identify upsell opportunities to maximize service revenue.
• Maintain accurate documentation, work orders, and communication records.
• Manage multiple tasks in a fast-paced service environment.

Skills

Sales mindset

Excellent communication

Multitasking

Problem solving

Customer service

Computer skills

Team collaboration

Tools

Service systems

Job description

Blue Compass RV Albuquerque is seeking a Service Advisor to join our team in Albuquerque, NM. The role focuses on delivering exceptional customer experience while coordinating with technicians to provide accurate service recommendations and timely execution.

This is a salary plus commission-based position with strong earning potential (estimated range $30,000–$100,000). The company emphasizes training, career growth, and an inclusive, supportive work environment.