RV Service Advisor - Customer Champion & Upsell Pro

Beaver Coach Sales and Service; Bend (OR); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

401k Retirement Plan

401k Employer Match up to 3.5%

Paid Time Off

Job summary

Beaver Coach Sales and Service in Bend, Oregon, is seeking an experienced RV Service Advisor to enhance customer satisfaction and streamline service operations. The ideal candidate excels in customer service, able to communicate effectively between clients and service technicians.

This role includes greeting clients, scheduling appointments, and ensuring repair work meets dealership standards. Employees enjoy health and dental insurance, retirement plans, and generous paid time off.

Qualifications

• Expertise in customer service is a must.
• Ability to upsell services in a low-pressure manner.
• Strong translation of customer needs to technical staff.

Responsibilities

• Greet customers promptly and courteously.
• Translate repair needs accurately to technicians.
• Manage customer inquiries and follow up on repairs.

Skills

Customer service excellence

Effective communication

Problem-solving

Sales skills

Job description

Beaver Coach Sales and Service in Bend, Oregon, is seeking an experienced RV Service Advisor to enhance customer satisfaction and streamline service operations. The ideal candidate excels in customer service, able to communicate effectively between clients and service technicians.

This role includes greeting clients, scheduling appointments, and ensuring repair work meets dealership standards. Employees enjoy health and dental insurance, retirement plans, and generous paid time off.