RV Service Advisor: Customer Champion & Tech Liaison

Optimum RV; Ocala (FL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive wages

401K

Medical insurance

Dental insurance

Vision Insurance

Company-Paid Life insurance

Supplemental Life Insurance

Short- & Long-Term Disability

Critical Illness, Accident and Hospital Indemnity coverage

EAP

Wellness Program including Gym Reimbursement

Vacation, Personal Time & Holiday pay

Job summary

Optimum RV is seeking an organized and customer-focused RV Service Advisor to join their service team in Ocala, Florida. The advisor will be responsible for interacting with customers, managing service requests, and ensuring customer satisfaction. Applicants should have prior experience in a similar role and strong knowledge of RV maintenance. Great benefits and a supportive work environment are provided.

Qualifications

• Proven experience as a service advisor or in a customer service role.
• Strong knowledge of RV systems and maintenance.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Greeting customers and determining their service needs.
• Creating detailed work orders for service technicians.
• Providing estimates for repairs and maintenance.

Skills

Customer Service

Communication

Active Listening

Time Management

Problem Solving

Education

High school diploma or equivalent

Technical or business education

Tools

Service management software

Job description

Optimum RV is seeking an organized and customer-focused RV Service Advisor to join their service team in Ocala, Florida. The advisor will be responsible for interacting with customers, managing service requests, and ensuring customer satisfaction. Applicants should have prior experience in a similar role and strong knowledge of RV maintenance. Great benefits and a supportive work environment are provided.