RV Service Advisor & Customer Care Specialist

GENERAL RV CENTER; West Palm Beach (FL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid vacations

401k with company matching

Job summary

General RV Center is seeking a Service Advisor in Florida. The role focuses on delivering outstanding customer service, scheduling RV service appointments, and accurately detailing repair work for customers.

The ideal candidate has prior CS experience, a basic familiarity with RV/auto service writing, and strong organizational skills to manage multiple tasks in a dynamic shop environment. A valid driver’s license is required.

Qualifications

• Previous customer service experience is required.
• Experience with RV or automotive service writing is a plus.
• Must be detail oriented and organized.

Responsibilities

• Provide excellent customer service throughout the service experience.
• Schedule service appointments promptly and efficiently.
• Communicate repair or maintenance needs to customers clearly.
• Submit repair orders with detailed descriptions of repairs.
• Recommend additional products and services to enhance RV use.
• Explain technical issues and repairs to customers clearly.
• Perform other duties as assigned by management.

Skills

Customer service

RV knowledge

MS Office

Driver's license

Tools

MS Office

Job description

General RV Center is seeking a Service Advisor in Florida. The role focuses on delivering outstanding customer service, scheduling RV service appointments, and accurately detailing repair work for customers.

The ideal candidate has prior CS experience, a basic familiarity with RV/auto service writing, and strong organizational skills to manage multiple tasks in a dynamic shop environment. A valid driver’s license is required.