RV Service Advisor - Commission + Growth Perks

Camping World; Berkley (MA); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Paid Time Off

401(k)

Employee Assistance Program

Good Sam Roadside Assistance

Discounts

Paid parental leave

Tuition Reimbursement

On the job training

Medical, dental, vision benefits

Job summary

Camping World is hiring a Service Advisor to join our growing team. You will initiate and process repair requests, provide administrative support to the Service Department, and keep customers updated on work progress.

You will assess customer needs, suggest add-ons, estimate installation costs, and ensure timely communication throughout the service process. The role emphasizes customer service, operational efficiency, and adherence to department procedures, with a compensation range that

Qualifications

• Minimum 1 year of service experience preferred.
• RV product knowledge or camping lifestyle experience.
• Proficient computer use and internet searches.
• Excellent organization and follow-up skills.
• Ability to follow department procedures and policies.
• Valid driver’s license preferred.
• May lift up to 25 lbs and/or move up to 50 lbs.
• Prolonged standing, stooping, crawling and bending.

Responsibilities

• Determine specialized product needs by working directly with customers.
• Suggest add-on sales to increase average transactions.
• Provide price estimates for designated installations prior to scheduling appointments.
• Keep customers apprised of work progress.

Skills

Service experience

RV product knowledge

Computer skills

Organization & follow-up

Procedural compliance

Valid driver's license

Physical ability

Job description

Camping World is hiring a Service Advisor to join our growing team. You will initiate and process repair requests, provide administrative support to the Service Department, and keep customers updated on work progress.

You will assess customer needs, suggest add-ons, estimate installation costs, and ensure timely communication throughout the service process. The role emphasizes customer service, operational efficiency, and adherence to department procedures, with a compensation range that