RV Service Advisor: Commission-Based Growth Path

campingworld; Springfield (IL); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Paid Time Off

401(k)

Employee Assistance Program

Good Sam Roadside Assistance

Discounts

Job summary

Camping World is seeking a Service Advisor to join our growing team. You will initiate and process requests for repair services and provide administrative support to the Service Department while keeping customers informed of work progress.

You will determine product needs with customers, suggest add-on sales to raise average transactions, and provide price estimates for installations before scheduling. Proactive communication and organized follow-up are essential to success.

Qualifications

• Minimum of one year of service experience preferred.
• RV product or camping lifestyle experience preferred.
• Ability to work daily on a computer and perform internet searches as needed.
• Excellent organization and follow up skills are required.
• Ability to follow department procedures and policies.
• Valid driver's license preferred.

Responsibilities

• Determine specialized product needs and services by working directly with customers.
• Suggest add-on sales to increase average transactions.
• Provide price estimates for designated installations prior to scheduling appointments.
• Keep customers apprised of work progress.

Skills

Customer service

Organization

Follow-up skills

Internet research

Job description

Camping World is seeking a Service Advisor to join our growing team. You will initiate and process requests for repair services and provide administrative support to the Service Department while keeping customers informed of work progress.

You will determine product needs with customers, suggest add-on sales to raise average transactions, and provide price estimates for installations before scheduling. Proactive communication and organized follow-up are essential to success.