RV Service Advisor - Commission-Based & Customer Updates

Camping World Holdings, Inc.; Roseville (CA); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Paid Time Off

401(k)

Health benefits

Good Sam Roadside Assistance

Tuition Reimbursement

Employee Training

Job summary

Camping World Holdings, Inc. is seeking a Service Advisor to join our growing team.

You will initiate and process repair-service requests and provide administrative support to the Service Department, while keeping customers informed about work progress. The role requires minimum one year of service experience, comfort with RV products, strong organizational skills, and the ability to operate a computer and conduct internet searches.

Qualifications

• A minimum of one year of service experience is preferred.
• Previous RV product or camping lifestyle experience.
• Ability to work daily on a computer and perform internet searches as needed.
• Excellent organization and follow up skills are required.
• The ability to follow department procedures and policies.
• Valid driver’s license preferred.
• May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices.
• Prolonged periods of standing, stooping, crawling, and bending.

Responsibilities

• Determine specialized product needs and services by working directly with customers.
• Suggest add-on sales to increase average transactions.
• Provide price estimates for designated installations prior to scheduling appointments.
• Keep customers apprised of work progress.

Job description

Camping World Holdings, Inc. is seeking a Service Advisor to join our growing team.

You will initiate and process repair-service requests and provide administrative support to the Service Department, while keeping customers informed about work progress. The role requires minimum one year of service experience, comfort with RV products, strong organizational skills, and the ability to operate a computer and conduct internet searches.