RV Resort Front Desk Specialist | Guest Experience

Cove-Communities-; Leesburg (FL); On-site; USD 25,000 - 35,000; Full time

Job summary

Holiday RV Village in Leesburg, FL is seeking a friendly Front Desk Clerk to welcome guests, check them in and out, and respond to questions about resort services.

You will maintain knowledge of the facilities, run daily reservation reports, assist guests with services, and coordinate with other departments to ensure guest satisfaction. Strong Microsoft Office and reservation system skills are required, with a high school diploma or GED, and a willingness to uphold Cove Communities' core values.

Qualifications

• Must have excellent customer service and guest-facing abilities.
• Strong communication skills with all staff and guests.
• Working knowledge of Microsoft Office.
• Experience with computerized reservation systems.

Responsibilities

• Check guests in and out, processing reservations.
• Assist guests with resort services and inquiries.
• Generate daily reservation reports.
• Coordinate with other departments to support guest satisfaction.
• Mail confirmations and communications as needed.
• Maintain awareness of Cove Communities policies.

Skills

Customer service

Communication

Microsoft Office

Reservation system

Education

High school diploma or GED

Tools

Microsoft Office

Reservation system

Job description

Holiday RV Village in Leesburg, FL is seeking a friendly Front Desk Clerk to welcome guests, check them in and out, and respond to questions about resort services.

You will maintain knowledge of the facilities, run daily reservation reports, assist guests with services, and coordinate with other departments to ensure guest satisfaction. Strong Microsoft Office and reservation system skills are required, with a high school diploma or GED, and a willingness to uphold Cove Communities' core values.