Guest Services & Front Desk Specialist

Equity LifeStyle Properties, Inc.; Leesburg (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading property management firm is seeking a Front Desk Clerk in Leesburg, Florida, to provide exceptional customer service and ensure memorable guest experiences. The successful candidate will handle inquiries, process payments, and assist with office tasks, requiring a high school diploma and 1+ years in customer service. Strong organizational skills and computer literacy are essential. This role offers an opportunity to grow within a supportive team environment.

Qualifications

• 1+ years of experience in customer service with exceptional customer service skills.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.

Responsibilities

• Act as the property liaison and provide guests and residents with information.
• Process payments and deposits.
• Run reports and submit maintenance request forms.
• Partner with your Property Manager and communicate frequently.
• Prioritize customer satisfaction and solve problems promptly.

Skills

Exceptional customer service skills

Strong organizational skills

Computer literacy

Education

High school diploma or equivalent

Job description

A leading property management firm is seeking a Front Desk Clerk in Leesburg, Florida, to provide exceptional customer service and ensure memorable guest experiences. The successful candidate will handle inquiries, process payments, and assist with office tasks, requiring a high school diploma and 1+ years in customer service. Strong organizational skills and computer literacy are essential. This role offers an opportunity to grow within a supportive team environment.