RV Parts Customer Experience Pro

Morrison Industries LLC; Grand Rapids (MI); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical Coverage

Dental & Vision

401K Match

Life Insurance

Short-Term Disability

Paid Holidays

Paid Time Off

Wellness Resources

Job summary

Integrity RV Parts Company is seeking a Customer Service Representative to join our team in Grand Rapids, MI. You will handle customer inquiries via phone and email, resolve issues efficiently, and contribute to a positive customer experience in a fast-paced e-commerce environment.

The ideal candidate has at least one year of customer service experience, basic mechanical knowledge, and the ability to multitask.

Qualifications

• RV industry experience preferred.
• Strong customer service via phone and email.
• Pass pre-employment drug screen and background check.
• Basic mechanical understanding required.
• Minimum 1 year in customer service.
• Ability to multitask in a fast-paced environment.
• Proficient in Microsoft Office 365 (Outlook, Word, Excel).

Responsibilities

• Handle customer inquiries and resolve issues.
• Ensure a positive customer experience.
• Provide timely responses to customers via phone and email.
• Collaborate with team to meet department goals.

Skills

Customer service

Phone & email support

Multitasking

Communication

Team collaboration

Tools

Outlook

Word

Excel

Microsoft Office 365

Job description

Integrity RV Parts Company is seeking a Customer Service Representative to join our team in Grand Rapids, MI. You will handle customer inquiries via phone and email, resolve issues efficiently, and contribute to a positive customer experience in a fast-paced e-commerce environment.

The ideal candidate has at least one year of customer service experience, basic mechanical knowledge, and the ability to multitask.