RV Parts Specialist: Fast-Paced Support & Fulfillment

Forest River, Inc.; Ligonier (IN); On-site; USD 20,664,000 - 27,552,000; Full time

Job summary

Forest River, Inc. has an immediate opening for a parts handler/customer service role. You will take orders by phone and email, assist dealers and customers with basic technical guidance, and prepare parts for shipment via UPS or freight.

You may also pull parts from the production plant and place orders with vendors, while keeping a clean, organized workspace. Ideal candidates show attention to detail, basic computer skills (40–60 WPM), familiarity with RV warranty policies, and ability to

Qualifications

• Attention to detail and accuracy.
• Basic computer skills with 40-60 WPM pace preferred.
• Understanding of standard RV Warranty Policy and procedures.
• Handle customer service by phone or in person.

Responsibilities

• Take parts orders from clients through phone and email correspondences.
• Provide dealers and customers intermediate technical assistance when needed.
• Identify and package parts for shipment via UPS or freight truck.
• Pull parts from production plant.
• Order parts on computer for vendors.
• Maintain a clean and organized work environment.

Skills

Attention to detail

Basic computer skills

Understanding RV Warranty Policy

Customer service

Job description

Forest River, Inc. has an immediate opening for a parts handler/customer service role. You will take orders by phone and email, assist dealers and customers with basic technical guidance, and prepare parts for shipment via UPS or freight.

You may also pull parts from the production plant and place orders with vendors, while keeping a clean, organized workspace. Ideal candidates show attention to detail, basic computer skills (40–60 WPM), familiarity with RV warranty policies, and ability to