RV Parts Specialist - Customer-Focused Ordering & Support

Forest River, Inc.; Indiana (PA); Hybride; USD 21 000 - 28 000; Plein temps

Résumé du poste

Forest River, Inc. is seeking a parts associate to support dealers and customers by taking parts orders, providing intermediate technical assistance, and entering orders into the computer. The role requires attention to detail and strong communication skills.

The ideal candidate will have basic computer skills, an understanding of RV warranty policies, and the ability to handle inquiries by phone or in person in a fast-paced manufacturing environment.

Qualifications

• Attention to detail and accuracy.
• Basic computer skills 40-60 wpm preferred.
• Understanding of standard RV Warranty Policy and procedures.
• Handle customer service by phone or in person.

Responsabilités

• Take parts orders from clients through phone and email correspondences.
• Provide dealers and customers intermediate technical assistance when needed.
• Order parts on computer for vendors.

Connaissances

Attention to detail

Customer service

Computer skills

Warranty knowledge

Description du poste

Forest River, Inc. is seeking a parts associate to support dealers and customers by taking parts orders, providing intermediate technical assistance, and entering orders into the computer. The role requires attention to detail and strong communication skills.

The ideal candidate will have basic computer skills, an understanding of RV warranty policies, and the ability to handle inquiries by phone or in person in a fast-paced manufacturing environment.