RV Park Guest Experience Specialist

Golden Entertainment, Inc.; Pahrump (NV); Hybrid; USD 32,000 - 52,000; Full time

Job summary

Golden Pahrump Lakeside, LLC is hiring an RV Park Desk Clerk to deliver exceptional guest service and manage front desk operations at Lakeside Casino & RV Park in Pahrump, NV. You will welcome guests, assist with check-in/check-out, and provide local information.

Responsibilities include maintaining the front desk area, coordinating reservations, and ensuring safety and compliance with gaming laws. This role requires clear communication and a customer-first attitude.

Qualifications

• 1+ month guest service, RV or hospitality experience preferred.
• Strong communication and teamwork skills.
• Ability to work in a fast-paced environment and follow instructions.

Responsibilities

• Greet and assist guests; manage check-in/check-out.
• Walk daily RV Park routes to inspect facilities and equipment.
• Respond to guest inquiries and resolve issues promptly.
• Maintain front desk area and shared RV Park facilities.
• Stay informed on promotions, policies and reservation requirements.
• Communicate with management and guests by phone or in person.
• Ensure compliance with applicable gaming laws and internal controls.
• Provide timely guest service to guests and team members.
• Perform other duties as assigned.

Skills

Guest service

Communication

Team player

Education

High School diploma or equivalent

Job description

Golden Pahrump Lakeside, LLC is hiring an RV Park Desk Clerk to deliver exceptional guest service and manage front desk operations at Lakeside Casino & RV Park in Pahrump, NV. You will welcome guests, assist with check-in/check-out, and provide local information.

Responsibilities include maintaining the front desk area, coordinating reservations, and ensuring safety and compliance with gaming laws. This role requires clear communication and a customer-first attitude.