RV Guest Experience Specialist

GENERAL RV CENTER; Longmont (CO); Presencial; USD 38 000 - 46 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account (HSA)

Paid Time Off

401k with company matching

Sales & Product Training

Brand Recognition

Team-oriented culture

Resumo da oferta

General RV Center is seeking a Guest Coordinator in Longmont, CO. You will be the first contact for guests and coordinate the final sale with internal teams to ensure a seamless, informed purchasing journey.

The role requires a High School Diploma and strong communication, with prior customer service experience preferred in retail. Join a team focused on performance, growth, and delivering memorable RV experiences.

Qualificações

• Minimum of a High School Diploma is required.
• Must be able to communicate effectively, both verbal and written.
• Previous Customer Service experience is required, ideally within retail setting.

Responsabilidades

• Welcome guests, assess the purpose of their visit, and direct them to the appropriate department.
• Manage incoming calls by routing them appropriately and providing general company information.
• Process new and transfer inventory accurately, including printing and reprinting stock tags.
• Support recall documentation by checking manufacturer portals and notifying internal teams.
• Create new customer profiles in CAMP and maintain accurate internal records.
• Track and log dealer license plates used for test drives and support escalation of customer concerns.
• Prepare and execute all day-of-delivery tasks, including VIP tags, special requests, and CAMP navigation.
• Greet customers during delivery, ensure all work orders are completed and paid, and provide keys while thanking them for their business.

Conhecimentos

Customer Service

Communication

Teamwork

Multitasking

Formação académica

High School Diploma

Descrição da oferta de emprego

General RV Center is seeking a Guest Coordinator in Longmont, CO. You will be the first contact for guests and coordinate the final sale with internal teams to ensure a seamless, informed purchasing journey.

The role requires a High School Diploma and strong communication, with prior customer service experience preferred in retail. Join a team focused on performance, growth, and delivering memorable RV experiences.