Russian Speaker - Lisbon Customer Advisor (On-Site)

Ocupacao; United States; Remote; USD 33.000 - 47.000; Vollzeit

Benefits dieser Stelle

Relocation package

Private health insurance

Free Portuguese language classes

Performance bonus scheme

Internal development path

Zusammenfassung

Ocupacao in Lisbon, Portugal, is seeking a Russian-speaking Customer Advisor for a full-time, on-site role within a large international BPO. Multilingual capabilities are valued and career growth is encouraged.

You will handle chat, email, and phone inquiries, resolve account and privacy issues, answer technical questions, ensure platform safety, and help business users maximize their online presence. No deep technical background required; strong communication and empathy matter.

Qualifikationen

• Native or fluent Russian speaker
• Good level of English (B2 minimum)
• EU citizenship or Portuguese residency
• Willingness to relocate to Lisbon

Aufgaben

• Act as the first point of contact for users via chat, email, and phone
• Resolve account and privacy issues
• Handle technical queries
• Ensure platform safety
• Guide business users in maximizing their online presence

Kenntnisse

Russian language

English (B2)

Communication skills

Empathy

Jobbeschreibung

Ocupacao in Lisbon, Portugal, is seeking a Russian-speaking Customer Advisor for a full-time, on-site role within a large international BPO. Multilingual capabilities are valued and career growth is encouraged.

You will handle chat, email, and phone inquiries, resolve account and privacy issues, answer technical questions, ensure platform safety, and help business users maximize their online presence. No deep technical background required; strong communication and empathy matter.