Lisbon-based English Customer Support Specialist (On-Site)

Ocupacao; United States; Remote; USD 11,000 - 19,000; Full time

Benefits offered by this job

Health insurance

Meal allowance

Training program

Contract path to permanent role

On-site Lisbon role

Job summary

Ocupacao in Lisbon, Portugal, is seeking a Customer Support Representative to engage with registered users via phone, email and chat.

You will help users navigate the platform, resolve inquiries quickly and deliver empathetic assistance in a fast-paced environment. The position is full-time on-site with a competitive monthly package including base salary, allowances and a performance bonus.

Qualifications

• Fluent English communication, both written and spoken.
• Proven customer service experience and strong problem-solving skills.
• Ability to deliver empathetic support in a fast-paced environment.

Responsibilities

• Assist users across telephone, email, and chat.
• Help users navigate platform products and services.
• Resolve inquiries quickly while maintaining high user satisfaction.

Skills

English fluency

Customer service

Job description

Ocupacao in Lisbon, Portugal, is seeking a Customer Support Representative to engage with registered users via phone, email and chat.

You will help users navigate the platform, resolve inquiries quickly and deliver empathetic assistance in a fast-paced environment. The position is full-time on-site with a competitive monthly package including base salary, allowances and a performance bonus.