Russian speakers — your next chapter starts in Lisbon!

Savior Artigos Texteis Lda; United States; Remote; USD 33,000 - 47,000; Full time

Benefits offered by this job

Relocation package

Private health insurance

Free Portuguese language classes

Performance bonus scheme

Internal development path

Job summary

Ocupacao in Lisbon, Portugal, is seeking a Russian-speaking Customer Advisor for a full-time, on-site role within a large international BPO. Multilingual capabilities are valued and career growth is encouraged.

You will handle chat, email, and phone inquiries, resolve account and privacy issues, answer technical questions, ensure platform safety, and help business users maximize their online presence. No deep technical background required; strong communication and empathy matter.

Qualifications

• Native or fluent Russian speaker
• Good level of English (B2 minimum)
• EU citizenship or Portuguese residency
• Willingness to relocate to Lisbon

Responsibilities

• Act as the first point of contact for users via chat, email, and phone
• Resolve account and privacy issues
• Handle technical queries
• Ensure platform safety
• Guide business users in maximizing their online presence

Skills

Russian language

English (B2)

Communication skills

Empathy

Job description

We are currently recruiting Russian-speaking Customer Advisors for an exciting opportunity based in Lisbon, Portugal, supporting one of the world's most recognized social media platforms. This is a full-time, on-site role within a large, international BPO environment where multilingual talent is valued and career growth is actively encouraged.

In this role, you will be the first point of contact for users reaching out via chat, email, and phone. Your day-to-day will involve resolving account and privacy issues, handling technical queries, ensuring platform safety, and guiding business users in making the most of their online presence. You don't need a technical background - what matters most is your communication skills, your empathy, and your genuine desire to help people.

To be considered, you need to be a native or fluent Russian speaker with a good level of English (B2 minimum), hold EU citizenship or valid Portuguese residency, and be ready to relocate to Lisbon if you're not already based there.

Relocation Package

• Your flight to Lisbon is covered.
• A private room in a furnished shared apartment is arranged for you.
• Full administrative support to help you settle in - from registering your NIF to opening a bank account.

Benefits

• Private health insurance.
• Free Portuguese language classes.
• Performance bonus scheme.
• A clear path for internal development within a global company.

Responsibilities

• Act as the first point of contact for users via chat, email, and phone.
• Resolve account and privacy issues.
• Handle technical queries.
• Ensure platform safety.
• Guide business users in maximizing their online presence.

Requirements

• Native or fluent Russian speaker.
• Good level of English (B2 minimum).
• Hold EU citizenship or valid Portuguese residency.
• Ready to relocate to Lisbon if not already based there.

If you're looking for a fresh start, international experience, and a life change in one of Europe's most exciting cities - this is your opportunity.

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