Russell Standard - Administrative Assistant

Ergon Inc.; Reading (Berks County); On-site; USD 38,000 - 48,000; Full time

Job summary

Russell Standard is seeking an Administrative Assistant to provide location support through administrative and clerical duties across various sites. The role includes handling mail, data entry, and customer inquiries in a manufacturing/construction environment.

Qualifications include a high school diploma or GED, 1–2 years of administrative and customer service experience, and proficiency with Microsoft Office. Notary Public Commission is required; overtime may be necessary.

Qualifications

• High School diploma or GED required.
• 1–2 years of administrative experience.
• 1–2 years of customer service experience.
• Proficient in Microsoft Office products.
• Strong organizational skills with attention to detail; excellent written and verbal communication.
• Ability to maintain confidentiality.
• Notary Public Commission.

Responsibilities

• Provides administrative support to designated office locations and/or assigned departments and teams.
• Keeps, maintains, and orders inventory on company provided supplies and/or raw materials.
• Performs data entry to support business processes using company software systems with accuracy and attention to detail.
• Receives incoming mail, communications, emails, and phone calls, handling when appropriate or distributing to the proper recipient.
• Assists customers with product/material sales or related inquiries.
• Assists customers and corporate accounting with billing and invoice inquiries and processes payments as needed.
• Works closely with Human Resources and Safety to maintain a variety of compliance.
• Other projects and responsibilities as deemed necessary for business.

Skills

Administrative experience

Customer service experience

Microsoft Office

Education

High School diploma or GED

Job description

Summary

The primary purpose of the Administrative Assistant can vary from location and department but will always provide location support through administrative and clerical duties.

Essential Duties and Responsibilities

• Provides administrative support to designated office locations and/or assigned departments and teams.
• Keeps, maintains, and orders inventory on company provided supplies and/or raw materials
• Perform s data entry to support business processes using company software systems with accuracy and attention to detail.
• Receives incoming mail, communications, emails, and phone calls, handling when appropriate or distributing to the proper recipient when not
• Assists customers with product/material sales or related inquires
• Assists customers and corporate accounting with billing and invoice inquires and process payments as needed
• Work closely with Human Resources and Safety to maintain a variety of compliance
• Other projects and responsibilities as deemed necessary for business

Required

Skills and Education

• High School diploma or GED equivalent
• 1-2 years of administrative experience
• 1-2 years of customer service experience
• Proficient in Microsoft Office Products
• Well established organizational skills with strong attention to detail, record-keeping skills, and excellent verbal and written communication skills
• Ability to maintain confidentiality
• Notary Public Commission

Preferred

• Experience in a construction, manufacturing, or production related industry
• Knowledge and experience in inventory and billing systems

Job Requirements

• Ability to work in a team environment with production personnel, as well as the ability to work independently without close supervision
• Ability to work closely with customers and outside vendors on a regular basis
• Must be able to work overtime as needed
• Ability to perform work which requires frequent and regular movement of wrists, hands, and/or fingers
• Ability to perform primarily sedentary work, yet occasionally exert up to 10 pounds of force
• Ability to see, hear, talk, and perform tasks requiting manual dexterity
• Ability to operate standard office equipment including a computer, copier, fax, phone and other similar office equipment

Work Environment

Varying based on location and department, this position requires the majority of its responsibilities be performed in an asphalt emulsions manufacturing plant or construction office. Work conditions may involve limited exposure to chemicals, fumes, dust, odors, gases, and other substances used in a construction environment.

Equal Employment Opportunity Statement

Russell Standard is an equal employment opportunity employer committed to high standards of business conduct and civil responsibility. The company does not discriminate in hiring, training, or employment, in accordance with the requirements of all applicable state and federal laws, based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Russell Standard intends to provide a work environment that is pleasant, professional, and free from intimidation, hostility, or other offenses that might interfere with work performance.