Area Operations Manager — Lead Teams & Deliver Excellence

Amazon; DuPont (WA); On-site; USD 83,000 - 91,000; Full time

Benefits offered by this job

Health insurance (medical, dental, etc

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC in Washington state is seeking an Area Manager to lead a team of hourly workers, ensuring safety, quality, attendance, and performance while meeting customer delivery promises across first mile, middle mile, and last mile. The role requires 2+ years of managerial or equivalent experience and a Bachelor's degree or 2+ years Amazon experience.

Flexibility for weekends/nights is expected; Lean and Six Sigma experience is valued.

Qualifications

• 2+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate your hourly workforce
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, HR to develop plans to meet objectives
• Lift up to 49 pounds and stand/walk for up to 12 hours
• Work in environments with variable temperatures and noise levels
• Work at sites with stairs where applicable
• Ensure customer orders are delivered on time and to the right location

Skills

People management

Communication

Team leadership

Customer service

Education

Bachelor's degree

Tools

Lean

Kaizen

Six Sigma

Job description

Amazon.com Services LLC in Washington state is seeking an Area Manager to lead a team of hourly workers, ensuring safety, quality, attendance, and performance while meeting customer delivery promises across first mile, middle mile, and last mile. The role requires 2+ years of managerial or equivalent experience and a Bachelor's degree or 2+ years Amazon experience.

Flexibility for weekends/nights is expected; Lean and Six Sigma experience is valued.