Rural Case Manager - Field-Based with Community Impact

Nashville CARES; Nashville (TN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance with employer-paid

Dental and vision coverage

Paid time off (5+ weeks)

6+ holidays per year (or more)

Employee Assistance Program

Disability insurance

403(b) Retirement Savings Plan

Job summary

Nashville CARES is seeking a dedicated Field-based Case Manager to help individuals in rural Middle Tennessee access housing, nutrition, transportation, healthcare, and community resources. You will oversee HOPWA and Tenant-Based Rental Assistance programs across Clarksville, Springfield, and surrounding counties.

The role requires strong organization, independent work, and the ability to build relationships with diverse clients while maintaining documentation and program requirements.

Qualifications

• Bachelor’s degree required; Social Work or related field preferred.
• Minimum of three years in community-based social services, healthcare, case management, or related field.
• Strong organizational, communication, documentation, and problem-solving skills.
• Proficiency with Microsoft Office; electronic health record training provided.
• Valid driver’s license, reliable vehicle, and automobile liability insurance for required client and agency travel.
• Ability and willingness to travel throughout the rural service area and to Nashville approximately once per week.

Responsibilities

• Case Management & Client Support: Assess clients’ circumstances, connect to services, provide ongoing case management, and help access housing, nutrition, transportation, financial assistance, healthcare, and community resources.
• Housing & Program Support: Manage client eligibility and documentation for HOPWA-funded services; support Tenant-Based Rental Assistance; maintain documentation and eligibility records.
• Independent Field & Community Work: Manage schedule, caseload, and documentation; conduct client visits; plan travel; coordinate with Nashville CARES staff and partners.
• Who You Are: Be organized, independent, capable of building trust across diverse backgrounds, and able to communicate complex options clearly.
• Travel to Nashville CARES office about one day per week for team collaboration and client needs.

Skills

Organizational skills

Communication

Documentation

Problem-solving

Travel flexibility

Education

Bachelor’s degree in Social Work or related field

Tools

Microsoft Office

Electronic Health Records (EHR)

Job description

Nashville CARES is seeking a dedicated Field-based Case Manager to help individuals in rural Middle Tennessee access housing, nutrition, transportation, healthcare, and community resources. You will oversee HOPWA and Tenant-Based Rental Assistance programs across Clarksville, Springfield, and surrounding counties.

The role requires strong organization, independent work, and the ability to build relationships with diverse clients while maintaining documentation and program requirements.