Case Management Specialist (8186)

SALVATION ARMY; Nashville (TN); On-site; USD 29,000 - 32,000; Full time

Job summary

SALVATION ARMY is seeking a dedicated Case Management Specialist in Nashville to provide structured, long-term services to clients in a life management program. You will assess needs, develop individualized plans, and advocate for access to housing, income supports, and community resources.

Qualifications include a Bachelor's degree in Social Work or related field and at least three years of experience delivering direct case management, with strong records, mentoring, and counseling skills.

Qualifications

• Bachelor's degree in Social Work, Behavioral Science, or a related field.
• Three years of progressively responsible experience providing direct case management services.
• Ability to develop comprehensive, long-term action plans for recovery using diverse resources.

Responsibilities

• Locates and arranges temporary housing for eligible clients; coordinates lodging with local shelters, lodges, churches, etc.
• Meets regularly with clients to discuss progress and documents records; handles incident reports and enforces house guidelines.
• Processes rent and utility financial assistance for eligible clients; coordinates with utilities and landlords.
• Provides direct assistance in obtaining income, benefits, and resources to enhance clients' psychosocial well-being.
• Greets and interviews clients to determine eligibility for assistance and assists with applications; records disposition and relevant information.
• HMIS experience preferred.

Skills

Case management

Mentoring

Counseling

Advocacy

HMIS

Education

Bachelor's degree in Social Work

Bachelor's degree in Behavioral Science

Tools

HMIS

Job description

Job Details

Job Location: KT-Nashville Area Command - Nashville, TN 37207, Position Type: Full Time Regular, Education Level: Bachelor's Degree, Salary Range: $21.00 - $23.00 Hourly, Travel Percentage: Up to 25%, Job Shift: Day, Job Category: Case Management, Interviews, accepts, and provides comprehensive, long-term, structured, complex, case management services for an assigned caseload of clients participating in an established life management program; understands the uniqueness of the client’s history in order to determine most effective program plans; develops comprehensive program plan/goals and evaluates client’s progress by conducting mentoring and counseling sessions with client and/or staff; serves as advocate for client in order to acquire services that will enable them to functionally cope with their environment; ensures constant compliance with funding requirements.

Responsibilities

• Locates and arranges temporary housing for eligible clients, contacts local lodges, homeless shelters, motels, churches, etc. for lodging.
• Meets regularly with clients to discuss and evaluate their progress, feelings, impressions, changes, and personal growth/development; prepares accurate and up-to-date records documenting the same; receives incident reports and enforces disciplinary actions for infractions of the house guidelines.
• Processes rent and utility financial assistance for eligible clients; contacts utility organizations and landlords to arrange and process financial assistance.
• Provides direct assistance in obtaining and maintaining self-sustaining sources of income, benefits, and other economic supports as well as professional resources that provide assistance in enhancing clients' psychosocial well-being.
• Greets and interviews clients requesting assistance to determine client's eligibility for assistance based on program guidelines and restrictions; records clients' disposition and other pertinent information such as income, expenses, family, and work history; assists clients in completing applications for assistance; photocopies picture identification cards, payroll statements, utility bills, etc. Records the four last numbers of the client's social security card numbers.
• Experience in HMIS preferred.

Education and Experience

Bachelor's degree from an accredited college or university in Social Work, Behavioral Science, or a related field

and Three years progressively responsible experience providing direct case management social services including accessing clients’ needs and developing individual, comprehensive, long-term action plans for recovery utilizing a wide variety of resources,

or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Certifications

Valid State Drivers License