Rural Alaska Medical Front Desk Concierge

Cross Road Health Ministries, Inc.; Delta Junction (AK); On-site; USD 35,000 - 42,000; Full time

Benefits offered by this job

SIMPLE IRA

Health insurance

Life insurance

Vision insurance

Flexible Spending Account

Paid Time Off

Mission Leave after the first year

Job summary

Cross Road Health Ministries, Inc. in Interior Alaska Medical Clinic is seeking a Front Desk Receptionist to greet patients, answer phones, relay messages and manage the front desk.

The role involves scheduling appointments, collecting payments, verifying insurance, conducting follow-up calls and completing patient forms; two years customer service and healthcare exposure preferred, Athena EMR experience a plus. This is a full-time on-site position in rural Alaska.

Qualifications

• Experience working within the healthcare field.
• Two years customer service experience.
• Experience with Athena EHR/EMR preferred.

Responsibilities

• Greet patients and relay incoming telephone calls at the front desk.
• Manage front desk operations and provide exemplary customer service to patients and guests.
• Schedule appointments and take payments, verify insurance, and conduct follow-up calls.
• Complete patient forms and documents as required.

Skills

Effective communication

Customer service

Telephone etiquette

Office software

Money handling

Tools

Athena EHR/EMR

Job description

Cross Road Health Ministries, Inc. in Interior Alaska Medical Clinic is seeking a Front Desk Receptionist to greet patients, answer phones, relay messages and manage the front desk.

The role involves scheduling appointments, collecting payments, verifying insurance, conducting follow-up calls and completing patient forms; two years customer service and healthcare exposure preferred, Athena EMR experience a plus. This is a full-time on-site position in rural Alaska.