Front Desk Receptionist

Cross Road Health Ministries; Delta Junction (AK); On-site; USD 35,000 - 42,000; Full time

Benefits offered by this job

SIMPLE IRA

Health insurance

Life insurance

Vision insurance

Flexible Spending Account

Paid Time Off

Mission Leave after the first year

Job summary

Cross Road Health Ministries, Inc. in Interior Alaska Medical Clinic is seeking a Front Desk Receptionist to greet patients, answer phones, relay messages and manage the front desk.

The role involves scheduling appointments, collecting payments, verifying insurance, conducting follow-up calls and completing patient forms; two years customer service and healthcare exposure preferred, Athena EMR experience a plus. This is a full-time on-site position in rural Alaska.

Qualifications

• Experience working within the healthcare field.
• Two years customer service experience.
• Experience with Athena EHR/EMR preferred.

Responsibilities

• Greet patients and relay incoming telephone calls at the front desk.
• Manage front desk operations and provide exemplary customer service to patients and guests.
• Schedule appointments and take payments, verify insurance, and conduct follow-up calls.
• Complete patient forms and documents as required.

Skills

Effective communication

Customer service

Telephone etiquette

Office software

Money handling

Tools

Athena EHR/EMR

Job description

Would you like to show the love of Jesus Christ through accessible, quality healthcare? Would you like to live in the wilds of Rural Alaska, yet still be on the road system so that you can easily access Alaskan Cities? Would you like to take in the breathtaking beauty of the Midnight Sun in the summer and the Northern Lights in the winter?

If so, Cross Road Health Ministries may be for you.

Cross Road Health Ministries, Inc. is seeking a Receptionist.in our Interior Alaska Medical Clinic (IAMC) If you would like to be part of our team that provides care to patients in rural Alaska while showing the love of Jesus Christ, please keep reading.

Position Summary:

Receptionist is responsible for greeting patients, relaying incoming telephone, manages the clinics front desk; and provides customer service to patients and guests of the clinic. Supports the clinic by scheduling appointments, taking payment, verifying insurance, conducting follow-up calls, and completing patient forms and documents.

Education/Experience:

• Experience working within the healthcare field.


• Two (2) years customer service experience.


• Experience with Athena EHR/EMR preferred.

BENEFTIS:

• SIMPLE IRA


• SIMPLE IRA matching


• Health insurance


• Life insurance


• Vision insurance


• Flexible Spending Account


• Paid Time Off


• Mission Leave after the first year

Full-Time/Part-Time Full-Time

Exempt/Non-Exempt Non-Exempt

Location Interior Alaska Medical Clinic

Salary TBD

Tags Medical, Receptionist, Healthcare, Alaska

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Hiring Manager(s)

About the Organization CROSS ROAD HEALTH MINISTRIES, Inc.

'Show the love of the Lord Jesus Christ through accessible quality health care.'

Position Requirements

Knowledge, Skills and Abilities:

• Effective oral and written communication skills.


• Exceptional customer service, time management and multi-tasking skills required.


• Excellent telephone etiquette.


• Operate standard office equipment.


• Proficient computer skills with Microsoft Office products and other programs.


• Maintain neat and orderly files to include updating information as needed.


• Able to comprehend and follow verbal instructions.


• Ability to communicate respectfully and cooperatively with people of varied racial, educational and socio-economic backgrounds and disabilities.


• Ability to establish a spirit of cooperation and respect and maintain good working relationships with CRHM staff and community advocates and supporters.


• Ability to count money and accurately give change.


• Ability to work independently with minimal supervision and/or as a team member with co-workers.


• Ability to be detail oriented, multi-task and work in the absence of detailed instructions.


• Ability to remain calm and professional when faced with difficult situations or emergencies.


• Ability to handle fast paced work environment with multiple time-sensitive competing demands.

Close Date

Position Front Desk Receptionist

This position is currently accepting applications.