Runner

Cinépolis USA; Tomball (TX); In loco; USD 23.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Free employee tickets

Free popcorn and soda

50% off food & beverages

Free employee meals (4+ hours)

Employee recognition programs

Descrizione del lavoro

Cinépolis USA is hiring aRunner to join our Operations team in a fast-paced theater environment. You will deliver concessions, meals, and beverages to guests, ensuring accuracy and timely service to enhance the cinema experience.

Responsibilities include coordinating with the expeditor, guiding guests through the menu, upselling when appropriate, and maintaining clean, well-stocked auditorium areas. Evening and weekend shifts are common, with strong emphasis on guest hospitality.

Competenze

• Must be 18 years or older and able to comply with state guidelines
• 1+ years of food running or bussing preferred
• ServSafe, Food Handling and Alcohol training certifications required
• Strong interpersonal and communication skills
• Attention to detail in a fast-paced environment
• Reliable and able to work nights, holidays, weekends

Mansioni

• Deliver concessions items, kitchen items, and bar items to guests with accuracy and courtesy
• Coordinate with expeditor to ensure timely delivery of orders
• Assist guests by guiding menu, upselling promotions, and answering questions
• Clean theatre areas and remove used dishes, restock supplies as needed
• Assist with ticketing, concessions, and box office duties when required
• Support teammates and participate in trainings and meetings

Descrizione del lavoro

CINÉPOLIS CAREERSCinépolis USA is a luxury cinema exhibitor offering enhanced movie-going experiences through our “Cinépolis Luxury Cinemas” and “Movie House & Eatery” theater concepts. Based in Dallas, we operate 26 luxury and premium theaters across California, Florida, New Jersey, Connecticut, Texas, Maryland, and Ohio, with plans to expand further. As part of Cinépolis International, the most popular movie theater exhibitor globally, we are dedicated to innovation, film, and hospitality worldwide.AS A CINÉPOLIS TEAM MEMBER, YOU ARE WHAT IS MOST IMPORTANT TO US!Our team members enjoy a generous employee discount on tickets, food, and nonalcoholic beverages, and they also receive gifts for reaching milestone work anniversaries!JOB DESCRIPTIONFLSA STATUS: Non-ExemptTITLE: RunnerDEPARMENT: OperationsLOCATION: TheaterSUPERVISORY RESPONSIBILITY: NOREPORTS TO: General ManagerCinépolis is MORE THAN A MOVIE Together, we light up the lives of our guests and each other with Film, Food, and Fun!Employee PerksAt Cinépolis, USA, we value our employees and strive to provide a rewarding and enjoyable work environment. That's why we offer a range of exciting perks to show our appreciation for their hard work and dedication. These perks are just a few ways we show our employees how much we value their contributions and commitment to excellence. FREE EMPLOYEE TICKETSEmployees may attend movies with a guest for free! FREE POPCORN & SODAEmployees may enjoy free popcorn and soda while working their shifts! 50% FOOD & BEVERAGE DISCOUNTEmployees may enjoy 50% off food and beverage items, excluding alcohol, from the menu and concessions while working and off the clock as guests! FREE EMPLOYEE MEALEmployees who work 4 hours or more during a shift may enjoy a free meal! EMPLOYEE RECOGNITIONCinepolite of the Month Recognition includes:Digital Marketing Campaign for employees with a recognition pinPrivate watch party with twenty (20) guests Pizza, Popcorn and Non-Alcoholic Beverages Provided or Free employee meals for a monthADVANCEMENT OPPORTUNITIESStrategic Development PlansInternal Promotional OpportunitiesWe invest in YOU !JOB SUMMARYRunners are the glue that holds our service together! Their focus is to deliver ordered food and drinks toguests, but they have a huge impact on creating excellent service that keeps guests coming back again and again. They ensure orders are delivered correctly and promptly, and that the guests have all that they need to enjoy the film and their meal. Their enthusiasm, attention to detail, and hospitality are what setsour dining in experience apart from the rest.JOB DUTIES• Deliver concessions items, kitchen items, and bar items to guests including utensils, sauces, and napkins while embodying Nice and Amazing Service by following all In Seat Dining procedures.• Work closely with expediter to ensure all food is delivered simultaneously, in high quality and in a timely fashion.• Demonstrate Commitment, and Integrity at all times – double check that orders are correct and complete and communicate with kitchen/expediter/supervisors if they are not.• Guide guests through the menu and suggest promotions, add-ons, or upselling, demonstrating knowledge of menu and Cinepolis offerings if guests would like to order more items.• Clean auditoriums removing all dishes, trash, and providing managers with any found items.• Be of service to your team members and assist them when needed including scanning tickets for guests, cleaning and restroom checks, and ringing up guests at concessions or box office.• Navigate guest complaints and assist with requests or direct them to proper resource if unable to assist.• Be cognizant of issues with movie projections-communicating with management when issues arise.• Complete all opening, mid and closing procedures- including but not limited to other duties.• Acknowledging guest by Cinépolis standards.• Attend and participate in trainings and meetings.EDUCATION AND/OR EXPERIENCE AND SKILLS• Must be 18 years or older. Refer to your state guidelines• 1+ years of food running or bussing preferred• ServSafe, Food Handling and Alcohol training certifications required• Strong interpersonal skills for interacting with employees, guests, and management• Effective communication skills with the ability to handle difficult and stressful situations and issues in a positive manner• Must be able to maintain strong attention to detail while able to prioritize in a fast paced and constantly changing environment• Have integrity and can be counted on to the right thing• Available nights, holidays and weekendsWORKING CONDITIONS/PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, you will walk, bend, and stand for periods of time. The employee frequently is required to use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. The employee may be asked to light lift 25lbs to 50lbs occasionally with assistance.While performing the duties of this job, the employee regularly works in a theater environment where typical levels of noise, dust and activity can be expected. The noise level in the work environment is typical for cinemas and can vary from moderate to high depending on areas of premise.Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change or be added at any time per the business needs.Cinépolis USA is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.**Cinepolis is an equal opportunity employer and, as such, affirms in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, or gender identity.