Ruminant Technical Service Lead – Remote

Novonesis; Tennessee; Remote; USD 140,000 - 190,000; Full time

Benefits offered by this job

401(k) with company contribution

Health insurance

Dental insurance

Vision insurance

Life insurance

HSA option

Tuition reimbursement

Parental leave

Wellness time

Job summary

Novonesis is seeking a Manager of Technical Service, Ruminant Animal Health to lead the North American team delivering expert technical support across probiotics, enzymes, and silage solutions. You’ll translate science into customer value and shape strategic direction for the ruminant portfolio.

In this leadership role, you’ll partner with Sales, Marketing, Regulatory, and R&D, driving growth and customer success while mentoring senior technical staff across North America.

Qualifications

• PhD, DVM, or equivalent advanced degree in Animal Science, Dairy Science, Ruminant Nutrition, Veterinary Medicine, or a related field.
• Minimum of 8 years of relevant experience in animal nutrition, animal health, technical services, research, consulting, or related industries.
• Minimum of 5 years of direct leadership experience, including coaching and developing technical professionals.
• Strong understanding of dairy and/or beef production systems.
• Demonstrated success partnering with commercial organizations to deliver customer value.
• Excellent communication, presentation, and stakeholder management skills.

Responsibilities

• Lead, coach, and develop a team of Technical Service Specialists and subject matter experts.
• Establish clear priorities, objectives, and development plans aligned with business goals.
• Develop and execute the North American technical service strategy for ruminant solutions.
• Partner with Sales, Key Account Managers, Marketing, Regulatory, Product Management, and Innovation teams to accelerate growth and customer success.
• Provide executive-level technical support for strategic customer opportunities and complex technical challenges.
• Engage directly with producers, nutritionists, veterinarians, consultants, and industry influencers across North America.
• Support product launches, technical positioning, customer education, and scientific communications.
• Oversee technical trials, field validation programs, and research collaborations.
• Monitor industry trends, emerging technologies, and evolving customer needs.
• Represent Novonesis at industry conferences, customer events, and professional associations.

Skills

Team leadership

Scientific background

Communication skills

Strategic thinking

Stakeholder management

Education

PhD or equivalent

Job description

Novonesis is seeking a Manager of Technical Service, Ruminant Animal Health to lead the North American team delivering expert technical support across probiotics, enzymes, and silage solutions. You’ll translate science into customer value and shape strategic direction for the ruminant portfolio.

In this leadership role, you’ll partner with Sales, Marketing, Regulatory, and R&D, driving growth and customer success while mentoring senior technical staff across North America.