RTV Warehouse Associate — Returns & Vendor Coordination

RC Willey; Reno (NV); Presencial; USD 21 000 - 29 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Paid Time Off

Medical, dental and vision insurance

7 paid holidays - Sundays closed

Employee discounts on merchandise

401(k) with company match

Life insurance

Wellness incentives

Annual profit-sharing incentive

Career growth opportunities

Tuition Reimbursement

Resumo da oferta

RC Willey is seeking an organized Return to Vendor (RTV) Warehouse Associate to manage the return process for products. You will assess the nature of returned merchandise, verify claims, and request return authorizations from vendors.

Maintain RTV areas, coordinate with couriers, and communicate with vendors to address product concerns. The role requires excellent customer service, professional communication, and the ability to work without supervision.

Qualificações

• Must have excellent customer service and communication skills.
• Must write in professional business manner with correct grammar, spelling, and punctuation.
• Must be motivated and able to work without supervision.
• Must be able to analyze problems and determine solutions.
• Knowledge of RC Willey computer system preferred.
• Must be organized and professional at all times.
• Must be able to physically move and lift furniture items.

Responsabilidades

• Assess the nature of the returned product (appliances, furniture, electronics, etc.).
• Verify claims and request return authorizations from vendors.
• Organize and maintain RTV work areas.
• Schedule merchandise returns with various couriers.
• Email vendors daily regarding product concerns.
• All other duties as assigned.

Conhecimentos

Customer service

Communication skills

Self-motivation

Problem solving

Organization

Attention to detail

Physical lifting ability

Ferramentas

RC Willey computer system

Descrição da oferta de emprego

RC Willey is seeking an organized Return to Vendor (RTV) Warehouse Associate to manage the return process for products. You will assess the nature of returned merchandise, verify claims, and request return authorizations from vendors.

Maintain RTV areas, coordinate with couriers, and communicate with vendors to address product concerns. The role requires excellent customer service, professional communication, and the ability to work without supervision.