Warehouse Associate Return to Vendor

RC Willey; Reno (NV); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Paid Time Off

Medical, dental and vision insurance

7 paid holidays - Sundays closed

Employee discounts on merchandise

401(k) with company match

Life insurance

Wellness incentives

Annual profit-sharing incentive

Career growth opportunities

Tuition Reimbursement

Job summary

RC Willey is seeking an organized Return to Vendor (RTV) Warehouse Associate to manage the return process for products. You will assess the nature of returned merchandise, verify claims, and request return authorizations from vendors.

Maintain RTV areas, coordinate with couriers, and communicate with vendors to address product concerns. The role requires excellent customer service, professional communication, and the ability to work without supervision.

Qualifications

• Must have excellent customer service and communication skills.
• Must write in professional business manner with correct grammar, spelling, and punctuation.
• Must be motivated and able to work without supervision.
• Must be able to analyze problems and determine solutions.
• Knowledge of RC Willey computer system preferred.
• Must be organized and professional at all times.
• Must be able to physically move and lift furniture items.

Responsibilities

• Assess the nature of the returned product (appliances, furniture, electronics, etc.).
• Verify claims and request return authorizations from vendors.
• Organize and maintain RTV work areas.
• Schedule merchandise returns with various couriers.
• Email vendors daily regarding product concerns.
• All other duties as assigned.

Skills

Customer service

Communication skills

Self-motivation

Problem solving

Organization

Attention to detail

Physical lifting ability

Tools

RC Willey computer system

Job description

Washoe County Job Fair - Walk-ins are welcome!

When

Thursday, October 22 from 11:00am-2:00pm

Where

Reno/Sparks Convention Center. 4590 S Virginia St. Reno NV 89502

• POSITION: Warehouse Associate Return to Vendor
• SCHEDULE: Full-Time
• LOCATION: Reno, NV
• SALARY: $18.00 per hour

Please note, employers may close jobs on the website at any time.

Summary

RC Willey is seeking an organized and detail-oriented Return to Vendor (RTV) Warehouse Associate to manage the return process for various products. In this role, you'll assess the nature of returned merchandise, verify claims, and request return authorizations from vendors. You'll also maintain a well-organized RTV area, schedule returns with couriers, and communicate with vendors regarding product concerns. We're looking for a proactive individual who is committed to accuracy, efficiency, and upholding RC Willey's high standards of service and organization.

Minimum/Preferred Requirements

• Must have excellent customer service and communication skills.
• Must be able to write in a professional business manner i.e. correct grammar, spelling, punctuation
• Must be motivated and able to work without supervision
• Familiarity with RC Willey products helpful.
• Must be able to analyze problems, form solutions and make the best decision
• Knowledge of RC Willey's computer system preferred
• Must be organized and professional at all times.
• Must be able to physically move and lift furniture items of all shapes and sizes

Job Responsibilities/Duties

• Assess the nature of the returned product (appliances, furniture, electronics, etc.)
• Verify claims and request return authorizations from vendors concerning the product
• Organize and maintain work areas for RTV items
• Schedule merchandise returns with various couriers
• Email vendors on a daily basis regarding various product concerns
• All other duties as assigned

Benefits

• Paid Time Off, start accruing from day one
• Medical, dental and vision insurance
• 7 paid holidays - plus, we're closed every Sunday
• Generous employee discounts on merchandise
• Associate referral program
• Life insurance
• 401(k) with company match to build your financial future
• Wellness incentives
• Annual profit-sharing incentive
• Career growth opportunities
• Tuition Reimbursement for continued learning
• A fun and supportive work environment - be part of a team that values collaboration, recognition, and a great workplace culture
• And more!