Routing & Fulfillment Specialist — Retail Operations

Torrey Holistics; Phoenix (AZ); On-site; USD 42,000 - 64,000; Full time

Job summary

Colson Group Retail in Phoenix, AZ is seeking an experienced warehouse shipping coordinator to keep outbound operations running smoothly. You will print and distribute daily pick tickets, schedule routings, monitor emails, and prioritize past-due orders to meet customer commitments.

The role requires 3+ years in warehouse/distribution, strong Excel/Outlook, and forklift certification. You’ll drive performance metrics and ensure timely labeling and shipments while adhering to company policies.

Qualifications

• 3+ years in a warehouse, distribution, or manufacturing environment.
• Computer savvy with Microsoft Excel, Word, and Outlook; Epicor experience is a plus.
• Clear, effective verbal and written communication.
• Strength in leadership, problem solving, and teamwork.
• Exceptional organization, attention to detail, and ability to multitask under pressure.
• Forklift certification or willingness to obtain certification.
• High school diploma (minimum).

Responsibilities

• Print and distribute daily pick tickets to the team.
• Schedule and request shipping routings to meet customer commitments.
• Monitor and respond to email inquiries quickly and professionally.
• Arrange labeling needs for off-price market orders.
• Plan and prioritize upcoming and past-due orders.
• Process group orders with accuracy and speed.
• Follow up on delayed transfers or purchase orders to remove blockers.
• Check status of past-due orders and expedite inventory when necessary.
• Run operational metrics and prepare performance reports.
• Track and resolve missed shipments.
• Consistently meet shipping, routing, and timeline requirements.
• Follow all company policies, rules, and regulations.
• Perform additional related duties as assigned.

Skills

Excel

Word

Outlook

Epicor

Communication

Leadership

Problem solving

Teamwork

Organization

Multitasking

Forklift certification

Education

High school diploma

Tools

ERP & MRP Systems

Job description

Colson Group Retail in Phoenix, AZ is seeking an experienced warehouse shipping coordinator to keep outbound operations running smoothly. You will print and distribute daily pick tickets, schedule routings, monitor emails, and prioritize past-due orders to meet customer commitments.

The role requires 3+ years in warehouse/distribution, strong Excel/Outlook, and forklift certification. You’ll drive performance metrics and ensure timely labeling and shipments while adhering to company policies.