Routing & Dispatch Specialist: Optimize Routes & Resources

AmeriGas; Town of Orleans (NY); On-site; USD 35,000 - 51,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Flexible spending accounts

Health savings accounts

401(k)

Paid time off

Parental leave

Military leave

Vacation/sick leave

Paid holidays

Disability coverage

Job summary

The Routing and Dispatch Coordinator at AmeriGas in Lafargeville, NY manages daily routing and dispatch for delivery drivers and service technicians, using route optimization software and coordinating with District Operations and Customer Experience to create efficient, metrics-driven schedules.

Ideal candidates have routing/dispatch experience, strong analytical and interpersonal skills, and the ability to balance field needs with efficiency.

Qualifications

• Prior experience with routing drivers and technician dispatching.
• Strong interpersonal and customer service skills.
• Ability to balance efficiency with field needs.
• Analytical skills to translate data into actionable results.
• Detail-oriented with high accuracy.

Responsibilities

• Schedule daily routing and dispatch for drivers and technicians across multiple locations.
• Coordinate with District Operations and Customer Experience to optimize routes.
• Serve as SME for routing infrastructure and reporting tools.

Skills

Driver routing

Dispatching

Interpersonal skills

Analytical mindset

Attention to detail

Customer service

Problem solving

Communication

Education

High School diploma

Associate degree preferred

Tools

Route optimization software

Reporting dashboards

Job description

The Routing and Dispatch Coordinator at AmeriGas in Lafargeville, NY manages daily routing and dispatch for delivery drivers and service technicians, using route optimization software and coordinating with District Operations and Customer Experience to create efficient, metrics-driven schedules.

Ideal candidates have routing/dispatch experience, strong analytical and interpersonal skills, and the ability to balance field needs with efficiency.