Route Trainee — Path to Route Service Rep (Mon–Fri)

UniFirst; Durham (NC); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Competitive Compensation

Training & Development

Career Development

Company Culture

Stability & Work‑Life Balance

Inclusive Culture

Job summary

UniFirst in Durham, NC seeks a Route Trainee to learn our service model and prepare for a full‑time Route Service Representative role. You’ll support deliveries, assist with daily route operations, and build strong customer relationships.

This hands‑on training track emphasizes safety, reliability, and readiness to cover routes and represent UniFirst on the road, with a Monday–Friday daytime schedule.

Qualifications

• Educational Requirements: High school diploma, GED, or military service required.
• Strong Customer Service Skills: Ability to work independently while maintaining a team‑oriented mindset and providing excellent customer service.
• Relevant Experience: Prior experience in customer service, route sales, or delivery is a plus.
• Tech‑Savvy: Comfortable using and learning new technologies to enhance operational efficiency and improve customer experience.
• Physical Stamina: Able to lift, carry, and push up to 50 lbs., and remain on your feet for extended periods.

Responsibilities

• Participate in UniFirst’s Service Certificate Program to prepare for an RSR role.
• Support daily operations by loading/unloading route trucks and ensuring accuracy at start of day.
• Deliver clean garments and products, returning soiled items on each stop.
• Provide route coverage when needed to manage established routes.
• Represent UniFirst on the road, operating a company walk‑in truck and prioritizing safety.
• Engage in a physically active role across indoor and outdoor environments.
• Contribute to Service Department success through outstanding service and customer relationships.
• Maintain a predictable Monday–Friday daytime schedule with no nights or weekends.

Skills

Customer Service

Time Management

Independent Work

Education

High school diploma or GED or military service

Job description

UniFirst in Durham, NC seeks a Route Trainee to learn our service model and prepare for a full‑time Route Service Representative role. You’ll support deliveries, assist with daily route operations, and build strong customer relationships.

This hands‑on training track emphasizes safety, reliability, and readiness to cover routes and represent UniFirst on the road, with a Monday–Friday daytime schedule.