Route Trainee: Grow into a Full-Time Route Service Pro

UniFirst; Charlotte (NC); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

401(k) with company match

Health insurance

Paid time off

Tuition reimbursement

Job summary

UniFirst in Charlotte is seeking a Route Trainee to begin a rewarding career in service and customer care. You’ll receive hands‑on training through our SCP program and support daily operations while preparing to transition into a Route Service Representative role.

This position involves deliveries, route coverage, and learning multiple customer accounts. You will gain essential field experience, work in a dynamic environment, and build the foundation for growth within a company that values

Qualifications

• Must be 21+ years old with a valid driver’s license.
• Must meet DOT requirements including a physical.
• High school diploma, GED, or military service.
• Strong customer service skills; able to work independently.
• Prior delivery or customer service experience is a plus.
• Physically able to lift up to 50 lbs. and stay on feet for extended periods.

Responsibilities

• Participate in UniFirst’s Service Certificate Program to prepare for an RSR role.
• Assist service team with loading/unloading route trucks.
• Deliver clean garments and return soiled items on schedule.
• Provide route coverage during RSR absences.
• Operate a company walk‑in truck on designated routes with safety in mind.
• Work across indoor and outdoor environments requiring energy and attention to detail.
• Contribute to service department success by building customer relationships.
• Maintain a Monday–Friday daytime schedule with no nights or weekends.

Skills

Customer Service

Time Management

Dependability

Communication

Education

High school diploma or GED

Tools

GPS navigation

Delivery routing software

Job description

UniFirst in Charlotte is seeking a Route Trainee to begin a rewarding career in service and customer care. You’ll receive hands‑on training through our SCP program and support daily operations while preparing to transition into a Route Service Representative role.

This position involves deliveries, route coverage, and learning multiple customer accounts. You will gain essential field experience, work in a dynamic environment, and build the foundation for growth within a company that values